Ourstube Privacy Policy
Effective Date: October 2025
Last Updated: October 2025
Important Notice
This Privacy Policy explains how Ourstube ("we," "us," "our," "Company," or "Platform") collects, uses, processes, shares, and protects your personal information and data when you access, browse, or use our website (ourstube.com), mobile applications (iOS and Android), and related services (collectively, "Platform").
Please read this Privacy Policy carefully. By accessing or using Ourstube, you acknowledge that you have read, understood, and agree to our data practices as outlined here. If you do not agree with this Privacy Policy, please do not use our Platform.
Your privacy is important to us. We are committed to transparency, data minimization, and protecting your personal information in accordance with international privacy standards including GDPR, CCPA, PDPA, and local regulations in your jurisdiction.
1. Information We Collect
1.1 Information You Provide Directly
Account Registration Data:
- Full name (or display name)
- Email address
- Phone number (optional)
- Date of birth
- Country and region
- Language preferences
- Profile picture or avatar
- Bio or channel description
- Social media accounts (if linked)
Profile & Preference Data:
- Channel name and URL
- Creator category and content type
- Notification preferences
- Privacy settings and visibility options
- Content moderation preferences
- Account settings and customizations
Payment & Financial Information:
- Full legal name (for tax purposes)
- Mailing address
- Tax identification number
- Payment method details (for withdrawal processing):
- Payoneer account information
- Wise account information
- JazzCash account information
- EasyPaisa account information
- Banking details (account number, routing information)
- Invoice history and payment records
Communication Data:
- Messages and comments you post
- Direct messages with creators or support
- Feedback, surveys, or inquiries you submit
- Customer support correspondence
- Complaints or dispute reports
Content You Create:
- Videos and uploads (including metadata like title, description, tags, thumbnail)
- Live stream recordings and chat history
- Playlists and collections
- Channel settings and configurations
- Deleted content (retained temporarily for recovery purposes)
1.2 Information Collected Automatically
Usage & Engagement Data:
- Videos you watch and watch time duration
- Search queries you perform
- Likes, dislikes, and reactions
- Comments and replies
- Shares and content distribution
- Subscriptions and followers
- Playlist additions
- Notifications interacted with
- Report and flag actions
- Content you favorite or save
Ad Interaction Data:
- Ads you view, click, or interact with
- Time spent on ads
- Ad impression counts
- Conversion events
- Demographic information for ad targeting
Device & Connection Data:
- Device type (smartphone, tablet, desktop, smart TV)
- Operating system and version
- Device identifiers (IDFA, Android ID)
- Mobile carrier information
- Internet service provider (ISP)
- IP address and geolocation
- Browser type and version
- Screen resolution and device settings
- Unique identifiers for your device
Technical & Performance Data:
- Pages or features visited and time spent
- Links clicked
- Error messages and crashes
- Platform features used
- Upload and download speeds
- Video buffering and performance issues
- Bandwidth and connection quality
- Session duration and frequency
Location Data:
- Country and region (required for service)
- City and timezone (inferred from IP)
- GPS location (only if you enable location services)
- Venue information (if using location features)
1.3 Information from Third Parties
From Service Providers:
- Payment processors provide transaction confirmations
- Google AdSense/AdMob provide ad performance data
- Analytics providers share aggregated metrics
- Cloud hosting providers transmit usage logs
From Business Partners:
- Advertising partners provide campaign performance data
- Sponsors provide partnership engagement metrics
- Analytics platforms share aggregated statistics
From Public Sources:
- Publicly available information you post
- Content indexed by search engines
- Information from your linked social media accounts
- Public business records or registrations
From Legal Authorities:
- Law enforcement requests for user information
- Court orders requiring data disclosure
- Subpoenas for legal proceedings
- Government agency investigations
From Other Users:
- Reports or complaints about your account
- Comments or mentions that reference you
- Content flagged as involving you
- Support tickets mentioning your account
1.4 Sensitive Personal Data
We do NOT intentionally collect sensitive data including:
- Biometric information (fingerprints, facial recognition)
- Health or medical information
- Religious or philosophical beliefs
- Political affiliations
- Sexual orientation or gender identity
- Racial or ethnic origin
- Criminal records or judicial proceedings
Exception: If you voluntarily share sensitive information in your content (videos, comments, profile), we process it as user-generated content.
2. How We Use Your Information
2.1 Service Delivery & Account Management
We use your information to:
- Create and maintain your account
- Verify your identity and authenticate access
- Process your registrations and profile updates
- Provide customer support and respond to inquiries
- Send account notifications and administrative messages
- Enforce account security and prevent unauthorized access
- Detect and prevent fraud or abuse
2.2 Monetization & Payment Processing
We use your information to:
- Calculate your earnings based on views, engagement, and ads
- Process your withdrawal requests and payments
- Verify your identity for payment eligibility
- Comply with tax and financial reporting requirements
- Prevent payment fraud and payment method misuse
- Generate invoices and financial statements
- Communicate about payment status and processing
2.3 Personalization & Content Recommendations
We use your information to:
- Personalize your feed and recommendations
- Show you relevant videos based on your viewing history
- Recommend creators similar to those you follow
- Create targeted playlists and collections
- Customize your user interface and experience
- Remember your preferences and settings
- Improve content discovery and relevance
2.4 Advertising & Ad Targeting
We use your information to:
- Display relevant ads based on your interests and behavior
- Show ads from advertisers matched to your demographics
- Measure ad performance and effectiveness
- Prevent ad fraud and click manipulation
- Comply with Google AdSense and AdMob policies
- Generate advertising insights and reports
- Improve ad matching algorithms
2.5 Analytics & Platform Improvement
We use your information to:
- Analyze user behavior and engagement patterns
- Identify usage trends and popular content
- Measure platform performance and reliability
- Test new features and improvements
- Debug technical issues and errors
- Optimize video streaming and quality
- Improve load times and performance
2.6 Legal & Compliance
We use your information to:
- Comply with applicable laws and regulations
- Respond to legal requests and court orders
- Enforce our Terms of Service and policies
- Protect intellectual property and prevent infringement
- Investigate and prevent fraud or illegal activity
- Report to tax authorities and regulators
- Maintain audit trails and compliance records
2.7 Communication & Marketing
We use your information to:
- Send you updates about new features and services
- Notify you of policy changes or important announcements
- Invite you to surveys, feedback opportunities, or focus groups
- Send promotional emails (with opt-out capability)
- Notify you about account changes or suspicious activity
- Share tips for improving your creator experience
2.8 Research & Development
We use your information to:
- Conduct research on content trends and user preferences
- Develop new features and services
- Test algorithm improvements
- Understand user needs and pain points
- Create anonymized datasets for analysis
- Train machine learning models (anonymized data only)
2.9 Purposes NOT Included
We do NOT use your information to:
- Sell personal data to third parties for profit
- Build profiles for political or ideological targeting
- Discriminate based on protected characteristics
- Make fully automated decisions that significantly affect you (without explanation)
- Create detailed consumer profiles for external marketers
- Train facial recognition or biometric systems without consent
3. Cookies, Tracking Technologies & Analytics
3.1 Cookies We Use
Essential Cookies (Required for basic functionality):
- Session cookies to maintain your logged-in status
- Security cookies to prevent unauthorized access
- Preference cookies to remember your settings
- CSRF tokens to prevent cross-site attacks
Performance Cookies (To improve user experience):
- Google Analytics cookies to track user behavior
- Performance monitoring cookies to identify issues
- Load balancing cookies to optimize server response
- Video player cookies to remember playback preferences
Advertising Cookies (For ad targeting and measurement):
- Google AdSense tracking cookies
- AdMob advertising identifiers
- Third-party ad network cookies
- Conversion tracking cookies for advertiser campaigns
Functional Cookies (To enhance platform features):
- Language and localization cookies
- User preference cookies (theme, layout)
- Notification preference cookies
- Account activity tracking cookies
3.2 Tracking Technologies
We use the following technologies to collect data:
Google Analytics:
- Tracks user behavior across our platform
- Measures pageviews, sessions, and user flows
- Identifies traffic sources and referrers
- Collects demographic and interest data
- Data retention: 26 months default (can be extended)
Google AdSense & AdMob:
- Tracks ad impressions, clicks, and conversions
- Collects interaction data with ads
- Measures campaign performance
- Uses cookie-based and cookie-less tracking
Pixels & Beacons:
- Facebook Pixel (if you visit from Facebook ads)
- Conversion pixels for advertiser tracking
- Retargeting pixels for ad follow-up
- Email open tracking pixels
SDK & Mobile Analytics:
- Mobile app SDKs collect device and usage data
- Firebase provides analytics for mobile apps
- Session recording (non-intrusive)
- Crash reporting and error tracking
Local Storage:
- Browser local storage for user preferences
- Service workers for offline functionality
- IndexedDB for cached data
- Manifest files for app configuration
3.3 Disabling Cookies & Tracking
Browser Cookies: You can disable cookies through your browser settings:
- Chrome: Settings → Privacy → Cookies and Other Site Data
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies and Website Data
- Edge: Settings → Privacy → Cookies
Advertising Preferences:
- Google Ads Settings: myaccount.google.com/ads
- Network Advertising Initiative (NAI): optout.networkadvertising.org
- Digital Advertising Alliance (DAA): optout.aboutads.info
Do Not Track (DNT):
- Enable DNT signals in your browser
- Ourstube honors DNT signals where technically possible
- Note: Not all third parties honor DNT
Mobile Tracking:
- iOS: Settings → Privacy → Apple Advertising → Limit Ad Tracking
- Android: Settings → Privacy → Ads → Opt Out of Personalized Ads
Email Marketing:
- Unsubscribe links available in all marketing emails
- Manage email preferences in Account Settings
3.4 Third-Party Analytics
We use third-party analytics services:
- Google Analytics — Analyzes traffic and user behavior
- Firebase — Mobile app analytics and crash reporting
- Mixpanel — Custom event tracking and funnels
- Hotjar — Session recording and heatmaps (optional)
These services have their own privacy policies. Review them at:
- Google Analytics: policies.google.com/privacy
- Firebase: firebase.google.com/terms
- Mixpanel: mixpanel.com/legal/privacy-policy
- Hotjar: hotjar.com/legal/policies/privacy
4. Data Sharing & Disclosure
4.1 With Whom We Share Data
Service Providers & Processors:
We share necessary data with:
- Google AdSense & AdMob — Ad serving, targeting, and performance measurement
- Payment Processors — Payoneer, Wise, JazzCash, EasyPaisa for payment processing
- Cloud Hosting Providers — AWS, Google Cloud, Azure for infrastructure
- Email Services — Mailgun, SendGrid for notification delivery
- Analytics Platforms — Google Analytics, Firebase, Mixpanel
- Customer Support Tools — Zendesk, Intercom for support ticket management
- Video Delivery — CDN providers for video streaming optimization
Legal Obligations:
We may share data when:
- Required by law, court order, or legal process
- Necessary to protect rights, safety, or property
- Responding to law enforcement requests
- Complying with tax or regulatory authorities
- Defending against legal claims
- Preventing fraud or criminal activity
Business Partners & Integrations:
- Sponsors & Brands — Limited creator and engagement data for sponsored content
- Content Recommendation Partners — Aggregated, anonymized engagement patterns
- Advertising Partners — Aggregated campaign performance metrics
- Research Partners — Anonymized data for academic or industry research
Data You Publicly Share:
- Public profile information is visible to all users
- Public comments and videos are searchable
- Your channel content is indexed by search engines
- Public interactions may appear in user feeds
4.2 Data We Do NOT Share
We DO NOT:
- Sell personal data to third parties
- Share email lists with marketing firms
- Provide phone numbers to telemarketing companies
- Rent demographic profiles to data brokers
- Disclose payment information to non-essential parties
- Share sensitive data without explicit consent
- Permit data brokers to monetize your information
4.3 Data Processing Agreements
All service providers and data processors must:
- Sign Data Processing Agreements (DPAs)
- Comply with GDPR, CCPA, and local privacy laws
- Implement appropriate security measures
- Limit data use to contracted purposes
- Notify us of data breaches
- Cooperate with data subject requests
4.4 International Data Transfers
Data Storage Locations:
Ourstube stores data on servers located in:
- Pakistan (primary)
- United States (backup and analytics)
- European Union (for EU data subjects, when required by GDPR)
International Transfers:
For international data transfers, we use:
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Adequacy Decisions (where applicable)
- Your explicit consent (when required)
GDPR Compliance:
For EU data subjects:
- Data transfers comply with GDPR Chapter V
- We maintain Standard Contractual Clauses with all processors
- You have the right to object to transfers
- We ensure appropriate safeguards during transfers
5. Your Rights & Data Subject Requests
5.1 Your Privacy Rights
You have the following rights regarding your personal data:
Right to Access — Request a copy of all personal data we hold about you
- Submit requests to: privacy@ourstube.com
- Include: Your account email, request type, and specific details
- Response time: 30 days (extendable to 90 days for complex requests)
- Format: We'll provide data in a structured, portable format
Right to Correction — Request correction of inaccurate or incomplete data
- Update account information directly in Account Settings
- Contact privacy@ourstube.com for data you cannot modify
- Corrections are applied within 10 business days
- We'll notify affected service providers of corrections
Right to Deletion — Request deletion of your personal data ("Right to Be Forgotten")
- Available under certain conditions (e.g., data no longer needed, consent withdrawn)
- Some data may be retained for legal or tax compliance
- Deletion may take up to 90 days to process fully
- Cannot be applied if we have legal obligation to retain data
Right to Portability — Request your data in a portable format
- Available in machine-readable format (JSON, CSV, XML)
- Includes account data, profile info, and activity history
- Does not include inferred data or analytics
- Processing time: 30 days
Right to Object — Object to certain data processing
- Object to marketing emails and promotions
- Object to profiling or automated decision-making
- Object to direct marketing
- Request restrictions on data processing
Right to Restrict Processing — Request limitation of data use
- We'll stop using data while you contest its accuracy
- We'll stop processing while we verify your request
- Data retained but not actively processed
- Restrictions typically lifted within 30-60 days
Right to Withdraw Consent — Withdraw consent for data processing
- Available when processing is based on your consent
- Retroactively effective (past uses not undone)
- Apply by contacting: privacy@ourstube.com
- Takes effect within 10 business days
Right to Lodge a Complaint — File complaints with data protection authorities
- File with your local Data Protection Authority
- EU: Your national DPA (e.g., GDPR authorities)
- US: State attorneys general or FTC
- India: DPIA (Digital Personal Data Protection Authority)
- Pakistan: BTRC or applicable regulators
5.2 How to Submit Data Subject Requests
Via Email:
Send requests to: privacy@ourstube.com
Include in your request:
- Your full name and account email
- Type of request (access, deletion, correction, portability, etc.)
- Specific data or information requested
- Your preferred language
- Any supporting documentation
Via Account Settings:
- Log into your Ourstube account
- Navigate to Settings → Privacy & Data
- Select "Download My Data" or "Request Deletion"
- Follow the on-screen instructions
- Verify your identity if prompted
Response Process:
- We send a confirmation email within 2 business days
- We investigate and gather requested information
- We verify your identity (to prevent unauthorized access)
- We provide response within 30 days (or notify if extended)
- We deliver data in your requested format
5.3 Identity Verification
For security purposes, we may require:
- Confirmation of registered email address
- Answer to security questions
- Photo ID verification (for sensitive requests)
- Two-factor authentication verification
- Confirmation from linked payment methods
Verification protects your privacy and prevents unauthorized data access.
5.4 Request Fees
- Most requests are free
- We may charge reasonable fees for excessive requests
- No fees for:
- First access request per year
- Deletion requests
- Correction requests
- Complaints to authorities
6. Data Security & Protection
6.1 Security Measures
Encryption:
- HTTPS/TLS encryption for all data in transit
- AES-256 encryption for data at rest
- End-to-end encryption for sensitive communications
- Encrypted backups on secure servers
Authentication & Access Control:
- Strong password requirements and hashing (bcrypt/scrypt)
- Two-factor authentication (2FA) available
- Role-based access control for employees
- API authentication tokens with expiration
- Multi-factor authentication for admin accounts
Infrastructure Security:
- Firewalls and intrusion detection systems
- DDoS protection and rate limiting
- Regular security audits and penetration testing
- Secure configuration management
- Network segmentation and isolation
Employee Security:
- Background checks for staff
- Security training and awareness programs
- Confidentiality agreements and NDAs
- Limited data access (need-to-know basis)
- Audit logs for employee data access
Data Minimization:
- We collect only data necessary for services
- Regular data retention reviews
- Automatic deletion of unnecessary data
- Anonymization where appropriate
- Pseudonymization of sensitive fields
6.2 Vulnerability Management
- Regular security assessments and scans
- Bug bounty program (ourstube.com/security)
- Responsible disclosure policy
- Regular patching and updates
- Security monitoring and alerting
- Incident response procedures
6.3 Data Breach Notification
If a breach occurs, we will:
- Investigate the breach scope within 24 hours
- Notify affected users within 72 hours (where legally required)
- Provide information about the breach:
- What data was affected
- When the breach occurred
- What we're doing to address it
- What steps you should take
- Notify relevant authorities as required by law
- Offer free credit monitoring (if applicable)
- Provide ongoing updates
Breach Notification Exceptions:
We may delay notification if:
- Law enforcement requests delay (temporary)
- Notification would compromise investigation
7. Retention & Deletion Policies
7.1 Data Retention Timeline
Account & Profile Data:
- Retained while account is active
- Deleted within 30 days of account closure
- Tax records retained for 7 years (legal requirement)
Content Data:
- Videos retained while you maintain account
- Deleted within 24-48 hours of removal request
- Backups retained for 90 days for recovery
- Archive copies may persist longer
Payment & Financial Data:
- Retained for 7 years (tax/accounting requirement)
- Older records anonymized after retention period
- Payment method information deleted after payment completion
Usage & Analytics Data:
- Raw logs retained for 90 days
- Aggregated data retained for 2 years
- Google Analytics data retained per their settings (default 26 months)
Communications:
- Support tickets retained for 2 years
- Email communications retained for 1 year
- Archived messages deleted after 5 years
Device & Cookie Data:
- Browser cookies cleared per cookie policy
- Mobile app data cleared upon uninstall
- Cloud backup data retained per backup settings
- Server logs retained for 30 days
Legal Holds:
- Data retained longer if required by legal proceedings
- Data retained if necessary to defend claims
- Retention continues until legal matter resolves
7.2 Deletion & Purging Process
When data is deleted:
- Marked as deleted in active database
- Removed from backups after retention period
- Purged from all archives after 90 days
- Removed from third-party services
- Permanently deleted and non-recoverable
Note: Deleted public content may remain in search engine caches temporarily.
8. Children's Privacy & COPPA Compliance
8.1 Age Requirements
- Ourstube requires users to be at least 13 years old
- Children under 13 are not permitted to create accounts
- Parental consent required for users 13-17 in most jurisdictions
- Parents can manage minor accounts and control data
8.2 Children's Data Protection
For users under 18:
- We collect minimal personal data
- We do not use targeting or profiling based on personal data
- We do not share data with third-party advertisers
- Parental controls available for account management
- Special privacy settings for child accounts
- No direct marketing to child accounts
8.3 Parental Controls
Parents can:
- Manage account settings and permissions
- Review watch history and subscriptions
- Control monetization and earnings access
- Monitor messages and interactions
- Restrict content categories
- Set screen time limits
- Download account data
8.4 COPPA Compliance (US Users Under 13)
For users under 13 in the United States:
- No collection of personal information without verifiable parental consent
- Cookies limited to operational/security purposes only
- No behavioral targeting or ad personalization
- No third-party data sharing for marketing
- Parental access to collected data
- Right to delete child data
9. Special Jurisdiction Provisions
9.1 GDPR (European Union)
For EU data subjects:
- Legal basis for processing: Legitimate interest, contractual necessity, or explicit consent
- Right to data portability
- Right to be forgotten (with limitations)
- Right to restrict processing
- Right to object to processing
- Right to lodge complaint with Data Protection Authority
- Data Protection Impact Assessment (DPIA) conducted for high-risk processing
- Data Protection Officer: dpo@ourstube.com
- Data transferred with Standard Contractual Clauses
9.2 CCPA (California, USA)
For California residents:
- Right to know what data is collected and how it's used
- Right to delete personal information
- Right to opt-out of data sales (we do not sell data)
- Right to non-discrimination for exercising privacy rights
- Metrics on access, deletion, and opt-out requests provided annually
- Privacy policy updated with CCPA-specific language
- Consumer requests processed within 45 days
9.3 LGPD (Brazil)
For Brazilian data subjects:
- Processing requires lawful basis under LGPD
- Right to access, correction, and deletion
- Right to data portability
- Right to object to processing
- Right to lodge complaint with ANPD (Brazilian Data Protection Authority)
- Data protection impact assessments for sensitive processing
9.4 PDPA (India)
For Indian data subjects:
- Personal data protection in accordance with PDPA
- Consent required for data collection
- Right to access and correct data
- Right to erasure ("right to be forgotten")
- Data breach notification within 72 hours
- Data localization requirements met for India
9.5 Pakistan Local Regulations
For Pakistani data subjects:
- Compliance with Pakistan Electronic Transactions Ordinance (PETO)
- Compliance with Protection of Personal Information by BTRC
- Data retention policies meet local requirements
- Cooperation with BTRC investigations
- Encryption standards per PTA guidelines
10. Third-Party Links & Services
10.1 External Links Disclaimer
Ourstube may contain links to external websites and services:
- We are not responsible for third-party privacy practices
- This Privacy Policy applies only to Ourstube
- Review third-party privacy policies before providing data
- We do not endorse or guarantee third-party services
- Linking to external sites does not constitute affiliation
Third-Party Services:
- Google Analytics (google.com/intl/en/policies/privacy/)
- Google AdSense (google.com/policies/privacy/)
- Facebook Pixel (facebook.com/privacy/)
- Twitter/X (twitter.com/en/privacy/)
- YouTube (youtube.com/howyoutubeworks/policies/)
10.2 Social Media Integration
If you link your social media accounts:
- We access limited profile information
- Social networks control their own privacy policies
- You can revoke access anytime in account settings
- Data remains subject to social network's privacy policy
11. Policy Updates & Changes
11.1 Changes to This Policy
Ourstube may update this Privacy Policy:
- We'll notify users 30 days in advance of major changes
- Email notification sent to registered address
- In-app notification displayed to all users
- Updated policy posted with effective date clearly noted
- Continued use after changes constitutes acceptance
What constitutes major changes:
- Changes to data collection practices
- New purposes for data use
- New third parties we share data with
- Changes affecting your rights
- Changes to international data transfers
Minor changes (updated without notice):
- Clarifications or corrections
- Addition of security features
- Updates to contact information
- Administrative changes
11.2 Notification Process
When we update this policy:
- We post the updated policy with a clear "Last Updated" date
- We email registered users about significant changes
- We provide comparison between old and new versions
- We provide 30-day transition period for most changes
- We continue honoring old preferences if applicable
12. Contact & Data Protection
12.1 Contact Information
Data Protection & Privacy Inquiries:
📧 Email: privacy@ourstube.com
📧 DPO Email: dpo@ourstube.com
🌐 Website: https://ourstube.com/privacy
📱 In-App: Settings → Privacy & Data → Contact Privacy Team
Mailing Address:
Ourstube Data Protection Office Karachi, Pakistan
Response Times:
- Inquiry acknowledgment: 2 business days
- Substantive response: 30 days (or 90 days for complex requests)
- Emergency issues: 24-hour response
12.2 Data Protection Authority Contacts
European Union:
- European Data Protection Board: edpb.europa.eu
- Your National DPA: (varies by country)
United States:
- Federal Trade Commission (FTC): reportidentitytheft.ftc.gov
- State Attorneys General: (varies by state)
India:
- Digital Personal Data Protection Authority: dpia.gov.in
Brazil:
- National Data Protection Authority (ANPD): www.gov.br/cidadania/pt-br/acesso-a-informacao/lgpd
Pakistan:
- Pakistan Telecom Authority (PTA): pta.gov.pk
- BTRC: btrc.gov.pk
13. California Consumer Privacy Act (CCPA) Specific Disclosures
13.1 Categories of Personal Information Collected
Under CCPA, we collect:
- Identifiers (name, email, IP address)
- Commercial information (transaction history, purchasing history)
- Biometric information (if voluntarily provided)
- Internet/electronic activity (browsing history, interactions)
- Geolocation data
- Professional/employment information
- Education information
- Inferences (profiles reflecting preferences)
13.2 California Consumer Rights
You have the right to:
- Know: Request what personal information is collected
- Delete: Request deletion of collected information
- Opt-Out: Opt-out of personal information "sales" or "sharing"
- Note: Ourstube does NOT sell personal information
- Non-Discrimination: Not be discriminated against for exercising rights
13.3 Exercising CCPA Rights
Submit requests:
- Via email: ccpa@ourstube.com
- Via our privacy portal: ourstube.com/privacy-requests
- By phone: 1-800-XXX-XXXX
Verification required:
- Email verification
- Account verification
- Payment method verification
Response timeline: 45 days (may extend 45 more days)
14. Data Protection Authority Cooperation
14.1 Regulatory Requests
We cooperate with data protection authorities:
- We respond to formal requests from regulators
- We provide data and documentation as required
- We maintain transparency with authorities
- We notify users of legal requests where possible
- We challenge overly broad requests
14.2 Transparency Reporting
We publish annual transparency reports including:
- Number of data requests received
- Number of data requests complied with
- Types of requests (law enforcement, civil, government)
- Countries issuing requests
- Data retention practices
- Content moderation actions
Latest report: ourstube.com/transparency
15. Acknowledgment & Agreement
BY USING OURSTUBE, YOU ACKNOWLEDGE THAT:
✓ You have read and understood this Privacy Policy
✓ You understand how your data is collected and used
✓ You consent to data processing as described
✓ You understand your rights and how to exercise them
✓ You understand cookies and tracking technologies
✓ You accept international data transfers where applicable
✓ You may update your preferences anytime in Account Settings
Summary of Key Points
We collect: Account data, usage metrics, device information, payment details
We use it for: Service delivery, personalization, payments, ads, analytics, legal compliance
We share it with: Service providers, ad networks, payment processors, legal authorities (when required)
You can: Access, correct, delete, port, or restrict your data
We protect it with: Encryption, secure infrastructure, regular audits, access controls
We delete it: Per retention schedules (typically 30 days to 7 years depending on data type)
Your rights: Vary by jurisdiction; GDPR, CCPA, LGPD, PDPA, and local laws apply
Questions?
If you have questions, concerns, or privacy requests, contact us:
📧 privacy@ourstube.com
🌐 ourstube.com/privacy
We're committed to protecting your privacy and maintaining your trust.
Last Updated: October 2025
This Privacy Policy is effective immediately for new users and will apply to existing users 30 days after posting.
Ourstube is committed to transparency, data minimization, and user privacy protection in accordance with international privacy standards.